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Remote Tier-3 Technical Support Engineer

Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listing for: Turnitin, LLC
Remote/Work from Home position
Listed on 2026-06-19
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Turnitin, LLC is looking for a Tier 3 Technical Support Specialist to provide exceptional customer service and troubleshoot complex technical issues. This remote role requires proficiency in SQL and a strong understanding of the Turnitin database structure. You’ll work closely with engineering teams and act as a liaison for escalated customer issues.

Turnitin champions a remote-first work culture, allowing employees to balance work and life effectively. Join us in our mission to enhance the integrity of global education.

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