Remote Major Incident Commander
Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27701, USA
Listed on 2026-06-19
Durham, Durham County, North Carolina, 27701, USA
Listing for:
First Citizens Bank
Remote/Work from Home
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, Systems Administrator, IT Consultant
Job Description & How to Apply Below
First Citizens Bank is looking for a Major Incident Manager to enhance the reliability and stability of enterprise IT services. In this role, you will lead responses to high-impact incidents and implement continuous improvements across management practices.
Candidates should have a Bachelor's degree and at least 6 years of experience in IT services, or a High School diploma with 10 years of experience. Strong leadership and communication skills are essential, and familiarity with ITIL and ITSM tools is preferred.
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