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IT Support HelpDesk/Support Technical Support

IT Support Analyst - Remote & Onsite Helpdesk Champion

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: Empower Brands
Remote/Work from Home position
Listed on 2026-06-19
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Empower Brands seeks an IT Support Analyst in Richmond, Virginia to provide technical support to end-users across the US. This role involves resolving tier 1 and tier 2 issues, managing service tickets, and developing preventative solutions. Candidates should have excellent communication skills and a minimum of 2 years in an IT support role. Familiarity with Microsoft Office, Google Workspace, and basic networking is required.

The position offers the opportunity to work independently while collaborating with a support team.
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