IT Service Desk Analyst — Fast-Paced, Impactful
Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-06-19
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for:
Threadneedle group
Full Time, Remote/Work from Home
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
Threadneedle group is seeking a Full-Time Service Desk Analyst to provide technical support to business users. This role involves managing incidents and requests and ensuring timely resolutions while working closely with various stakeholders.
The ideal candidate will have a Bachelor’s degree in IT, 2-4 years of Service Desk experience, and a strong foundation in ITIL processes, along with excellent communication skills.
In-office collaboration is emphasized, with the flexibility of remote work two days a week.
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