Networking Analyst

Position Title

Networking Analyst

The Networking Analyst addresses customer needs and supports the day‑to‑day operation of the campus network. The role involves setting up, installing, and maintaining network hardware and software, including VoIP phones, switches, routers, and access points. Responsibilities also include resolving routine to advanced networking problems related to underground infrastructure, hardware, or software, and collaborating with IT staff and other departments on network‑related projects and initiatives.

Working hours may include early/late hours, weekend work, emergency outage coverage, and residence hall support. While primarily on‑site, occasional remote work may be allowed.

• Graduation from a two‑year technical college with a major in an Information Technology field and five years of related IT experience; OR graduation from a four‑year college or university and three years of related IT experience. Experience may substitute for required education on a year‑for‑year basis.
• Network fundamentals and troubleshooting (layers 1 and
  2), including cable and link testing, UPS installation and troubleshooting, and switch configuration troubleshooting.
• Experience in installation and maintenance of copper and fiber infrastructure.

• Experience with Cisco network and telephone technologies.
• Familiarity with 802.1x network environments (Cisco ISE preferred).
• Familiarity with Linux operating systems.
• Ability to handle multiple projects concurrently.
• Excellent interpersonal, written, and verbal communication skills.
• Thorough documentation skills.
• Ability to communicate effectively across diverse audiences.
• Experience identifying and recommending technical modifications to prevent future problems.
• Knowledge of IT security best practices.
• Experience managing and installing security patches.
• Carry/use a ladder and lift up to 50 pounds.

None

Employees receive a comprehensive benefits package including dental, vision, health insurance, retirement plan contributions, optional disability plans, tuition waiver program, free membership to Campus Recreation Center, free vaccine and booster shots, meditation and yoga sessions, voluntary supplemental insurance coverages, pre‑tax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual, family medical leave after 12 months of continuous service, and training and development through the Dare to Learn Academy and employee assistance program.

UNCW does not discriminate against any employee or applicant for employment because of race, sex (including gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents — except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for state‑funded employee benefit programs.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

This posting will close at 11:59 PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the Work History section, before you apply for this position. Applications must be submitted through the online application system to be considered.

• FTE: 1.0 FTE (40 hours per week)

• Type:
Permanent

• Number of Openings:
Single Incumbent

Main UNCW Campus