GSC: SRE Engineer

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are looking for a highly motivated SRE Engineer with strong hands‑on experience in application support, service management, production stability, and Dev Ops practices. The role primarily focuses on ensuring the platform complies with global, regional, and market‑specific controls, while maintaining reliability, performance, automation, operational excellence across environments and continuously focusing on observability of the platform.

• Support, maintain, troubleshoot enhanced enterprise applications built using Java and related technologies.
• Participate in application enhancement deployment release activities, maintenance, and production support. Troubleshoot application infrastructure and production issues across distributed systems.
• Own production incidents end to end including triage, impact assessment, stakeholder communication, resolution, RCA, and follow‑up actions.
• Build and maintain CI/CD pipelines for automated build, testing, deployment, and release processes. Collaborate with Dev Ops and infrastructure teams to improve deployment automation and environment stability. Work with cloud and containerised environments to support deployments, environment stability, and operational efficiency.
• Perform performance tuning, debugging and optimisation of applications and services.
• Drive continuous improvement initiatives focused on reliability, automation, observability and operational excellence.
• Maintain strong technical documentation including runbooks, deployment guides, troubleshooting steps and post‑incident reports.
• Collaborate effectively with global stakeholders and teams across different time zones.

• Proven experience in production/application support for business‑critical systems, with strong troubleshooting and prioritisation skills.
• Strong hands‑on experience in Java application support and development with knowledge of Spring Boot, REST APIs and microservices architecture.
• Good understanding of SQL and database technologies such as MySQL, PostgreSQL, Oracle, or MongoDB.
• Experience with CI/CD tools such as Jenkins, Git Hub Actions, Git Lab CI or similar.
• Hands‑on exposure to Dev Ops and automation practices. Experience working with Docker, Kubernetes, and containerised deployments.
• Experience with monitoring and observability tools like Grafana, Prometheus, ELK, Splunk.
• Familiarity with Linux/Unix environments and scripting knowledge in Shell, Python or Bash.
• Understanding of ITIL processes like Incident Management, Problem Management, Root Cause Analysis, Release Management, and Production Support processes.
• Ability to work independently in a fast‑paced environment with strong ownership and accountability. Experience improving operational maturity (monitoring strategy, alert quality, post‑mortems, reducing MTTR).
• Strong ownership mindset: track actions to closure and ensure outcomes are properly evidenced and documented.

• Solid knowledge of derivatives trading systems and the trade lifecycle (front‑to‑back understanding).

The pay range for this role is 15 109 PLN – 22 658 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family‑friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• One‑time reimbursement of home office set‑up (up to 800 PLN)
• Employee assistance programme
• Additional contributions to PPK scheme
• Nursery discounts
• Financial support with training and education
• Flexible working hours

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.