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Remote Technical Concierge & Troubleshooter
Remote / Online - Candidates ideally in
Cape Coral, Lee County, Florida, 33904, USA
Listed on 2026-06-20
Cape Coral, Lee County, Florida, 33904, USA
Listing for:
Hotwire Communications
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Hotwire Communications in Fort Lauderdale is looking for a Technical Engagement Specialist. In this role, you will be the primary point of contact for elevated technical issues from residential and commercial clients when other support options have been exhausted.
You'll troubleshoot Tier 1 issues, provide exceptional service through various communication methods, and maintain strong customer relationships. This position requires a high school diploma, a minimum of 2 years in technical support or customer service, and strong communication skills.
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