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Federal CSM — Cybersecurity & Mission Impact
Remote / Online - Candidates ideally in
Bellows Falls, Windham County, Vermont, 05101, USA
Listed on 2026-06-20
Bellows Falls, Windham County, Vermont, 05101, USA
Listing for:
HiddenLayer
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Hidden Layer is looking for a Customer Success Manager (CSM) to lead customer relationships for federal clients, including the Department of Defense and the Intelligence Community. The role involves driving product adoption and ensuring customer satisfaction while collaborating closely with product and engineering teams.
The ideal candidate will have over 5 years of experience in customer success, particularly with U.S. Federal clients. Strong communication skills and a background in cybersecurity or related fields are essential. This is a fully remote position with excellent benefits.
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