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ERP​/SaaS CSM & Retention Coach; Remote

Remote / Online - Candidates ideally in
Kenai, Kenai Peninsula Borough, Alaska, 99611, USA
Listing for: Remote Jobs
Remote/Work from Home position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: ERP/SaaS CSM & Retention Coach (Remote)

Acumatica, a remote-first company, is seeking a Customer Success Manager to drive customer satisfaction and support our partner’s success teams. You will manage escalations, contribute to best practices, and coach customers to achieve their goals.

The ideal candidate has over 5 years of SaaS experience, excels in communication, and can work independently in a dynamic environment. Attractive benefits include health coverage, a 401(k) plan, and bonus opportunities.

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