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Remote Service Desk Technician - Tier I
Remote / Online - Candidates ideally in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-06-20
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support to Veterans and VA providers. This remote role requires delivering outstanding customer service and assisting users with mobile device setup and troubleshooting across multiple platforms.
The successful candidate will have strong technical skills and demonstrate a commitment to service excellence while guiding non-technical users and ensuring compliance with performance metrics.
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