Remote IT Support Specialist – Service Desk
Remote / Online - Candidates ideally in
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-06-21
Yonkers, Westchester County, New York, 10701, USA
Listing for:
Weill Cornell Medicine
Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Weill Cornell Medicine is seeking an IT Support Specialist I to deliver first tier phone support and act as a point of escalation for client and staff issues. The ideal candidate will manage service desk operations, resolve technical problems, and maintain service level agreements.
Responsibilities include troubleshooting hardware and software issues, contributing to the knowledge base, and utilizing a ticketing system for case management. A High School Diploma is required, with an Associate's degree preferred, along with 2 years of phone support experience.
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