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Remote Technical Support Specialist - Cremation Equipment
Remote / Online - Candidates ideally in
Albany, Albany County, New York, 12201, USA
Listed on 2026-06-21
Albany, Albany County, New York, 12201, USA
Listing for:
RemoteFetch
Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Matthews International is seeking a Technical Support Specialist focused on supporting our advanced M-Pyre system, facilitating remote access and monitoring of cremation equipment. This role involves offering technical assistance to funeral homes while ensuring smooth operational processes.
The ideal candidate should possess strong problem-solving abilities and have experience in customer support. Additional responsibilities include documenting support interactions and estimating repair costs. A comprehensive benefits package, including medical, dental, and educational perks, is offered.
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