Remote SaaS Support Operations Manager
Remote / Online - Candidates ideally in
Columbia, Boone County, Missouri, 65201, USA
Listed on 2026-06-21
Columbia, Boone County, Missouri, 65201, USA
Listing for:
TCWGlobal
Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
TCWGlobal is looking for a Support Operations Program Manager to drive strategic initiatives in customer support. This remote role requires ownership of projects to enhance customer experience in a SaaS context. The ideal candidate will have strong experience in support operations, managing cross-functional projects, and using data-driven insights to optimize workflows.
Your role will leverage Salesforce and AI tools to enhance operational efficiency. Join us in making a difference in global education through exceptional support operations.
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