IT Service Desk Specialist - Remote/Onsite Tech Support Pro
Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-06-21
Raleigh, Wake County, North Carolina, 27601, USA
Listing for:
Software Technology, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Software Technology, Inc. is looking for a Technical Specialist - Junior to support the NCDOT Service Desk. The successful candidate will have a strong technical foundation and be responsible for evaluating IT service desk tickets, offering support to over 10,000 users, and maintaining operational documentation.
This role offers remote work flexibility until the return to onsite work is fully implemented. Candidates should be prepared for on-site training and have the ability to communicate effectively with non-technical users.
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