Desktop Support Specialist
Remote / Online - Candidates ideally in
Elmwood Park, Bergen County, New Jersey, 07407, USA
Listed on 2026-06-21
Elmwood Park, Bergen County, New Jersey, 07407, USA
Listing for:
LCA Lab. Corp. of America
Part Time, Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Labcorp is seeking a Desktop Support Specialist III in Elmwood Park, NJ (also covering Iselin, NJ). Work schedule is Monday through Friday, 8:00a.m. to 5:00p.m., with additional days and hours as needed.
Job Responsibilities- Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime.
- Support IT needs for both local and remote offices, addressing IT-related challenges and ensuring consistent performance.
- Participate in IT projects, including installations, upgrades, and system migrations, collaborating with IT teams and stakeholders.
- Handle the management of workstations in Active Directory.
- Perform regular hardware maintenance, upgrades, and troubleshooting to ensure optimal functionality.
- Assist users with software-related problems, including installations, updates, and configuration adjustments.
- Imaging and reimaging operating systems on PCs.
- Maintain detailed records of IT issues, solutions, and system configurations to facilitate efficient troubleshooting and knowledge sharing.
- Enforce security best practices and policies to protect IT systems and data.
- Provide training and guidance to end-users on IT tools and best practices.
- Bachelor's degree.
- 5 or more years of Windows operating systems experience.
- 5 or more years of related work experience in IT support, with a focus on hardware and software troubleshooting.
- Proficiency in Active Directory account management.
- Familiarity with healthcare systems is a plus.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
- Strong problem‑solving skills and attention to detail.
- IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
- Medical, Dental, Vision, Life, Short‑Term/Long‑Term Disability.
- 401(k) with company match.
- Paid Time Off (PTO) or Flexible Time Off (FTO).
- Tuition Reimbursement and Employee Stock Purchase Plan.
- Employees scheduled ≥20 hours per week are eligible for comprehensive benefits.
- Employees scheduled
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