IT Systems Administrator

## IT Systems Administrator Apply locations:
SLC Triad Center time type:
Full time posted on:
Posted 2 Days Agojob requisition :
R8205
** We use our craft to inspire action and create measurable good in the world, bridging the gap between belief and behavior.
**** Systems Administrator
**** This is a full-time employee position. It is a hybrid position: part-in office (Salt Lake City, Utah) and part-time remote position.
**** About Bonneville Communications Corporation:
** We are a diverse family of businesses united by a shared purpose of using the power of communication to go out and do something good in the world. Along with that, our company values innovation, teamwork, and integrity.

We offer a competitive salary and benefits package, a supportive work environment, and the opportunity to work with a team of committed professionals. We are an equal opportunity employer and encourage applications from all qualified individuals.
** Position

Purpose:

** The purpose of this position is to bring a motivated and detail-oriented Systems Administrator into a dynamic and growing team. The Systems Administrator will be pivotal in managing, maintaining, and optimizing the organization's computing systems, networks, and related infrastructure. Responsibilities will cover a wide range, including the provisioning, installation, configuration, operation, and maintenance of systems hardware and software.

As a key point of contact for end-user support and help desk operations, the Systems Administrator will be integral to ensuring the smooth and efficient operation of the business. Their growing technical skills and strong problem-solving skills will be vital in optimizing the company's technological framework and maintaining the infrastructure to meet the needs of the growing operations.
** ESSENTIAL FUNCTIONS &

KEY RESPONSIBILITIES:

*** Provide comprehensive technical support and guidance to end users and colleagues and deliver training on new software applications.
* Administer user accounts, permissions, and access controls across Active Directory, Microsoft 365, and other enterprise platforms, including onboarding and offboarding processes.
* Manage and prioritize the IT help desk queue, ensuring tickets are resolved or escalated appropriately within established SLAs.
* Monitor, diagnose, and resolve system and network performance issues, including troubleshooting problems reported by users, ensuring network connectivity and availability.
* Maintain accurate IT asset inventory, including hardware lifecycle tracking, procurement coordination, and surplus/disposal processes.
* Collaborate with senior systems engineers on server provisioning, maintenance, and monitoring.
* Execute system updates and patches under established schedules; escalate issues and suggest improvements to senior staff to help maintain high levels of system availability and reliability.
* Assist with tracking expenditures related to IT hardware and software procurement.
* Develop, review, and maintain technical documentation, manuals, and special reports, keeping management informed by summarizing information, identifying trends, and generating reports.
* Administer end-user devices, printers, and VoIP phones; assist senior staff with network and firewall administration.
* Follow established security policies and assist with implementing security best practices across endpoints and user accounts.
* Deploy and manage endpoint devices using Microsoft Intune, including software deployment and device compliance policies.
* Maintain a proactive approach towards professional development by attending educational workshops, reviewing professional publications, and participating in professional societies.
* Be available in the office during core business hours with extended hours as needed.
** REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:
*** 1-3 years of related experience, including internship, academic lab, or entry-level experience in IT support, system administration, or related area.
* Must be a collaborative team player with a willingness to learn and take initiative.
* Strong customer service mindset with the ability to explain technical concepts clearly to users with…