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Remote Service Level & Availability Analyst
Remote / Online - Candidates ideally in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-06-21
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for:
Insight Global
Remote/Work from Home
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
A leading technology consultancy is looking for a Service Level & Availability Management Analyst to join their team. This fully remote role demands at least three years of experience with ITSM processes in Service Now, ITIL certification, and strong analytical skills. Responsibilities include monitoring service levels, ensuring availability for high priority applications, and driving service level improvements. Ideal candidates will possess excellent communication and stakeholder management skills, alongside practical experience with reporting tools such as Excel and Power BI.
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