Program Manager, SCM Domain Cross Program

Overview

TISTA is hiring a Program Manager to support the broader SCM Domain across cross program operations, customer engagement, and the SCM adjacent product lines that fall outside IMM and the core DSO factory. This role serves as the operational glue across the SCM Domain, supporting the VP of SCM Domain in running domain wide operations, capture support, partner coordination, and delivery oversight on smaller or emerging SCM efforts.

This is a high visibility role for a seasoned federal program manager who brings deep VA supply chain customer knowledge, national program experience, and the ability to operate effectively across multiple stakeholders, contracts, and product lines simultaneously. The Program Manager works closely with the SCM DSO Program Director, the SCM Senior Program Manager, and TISTA's Growth, Capture, and Partner teams to ensure the SCM Domain runs cohesively and continues to grow.

At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do.

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

• Serve as the operational lead for SCM Domain wide activities, ensuring consistency in delivery practices, reporting, and customer engagement across all SCM programs and product lines.
• Coordinate across the SCM programs and contracts to align schedules, dependencies, resource sharing, and customer communications.
• Support the VP of SCM Domain in preparing executive briefings, domain reviews, monthly business reviews, and quarterly strategy sessions.
• Maintain a domain wide view of risks, issues, decisions, and dependencies, escalating as needed to keep programs aligned and on track.
• Coordinate shared services across the domain, including resource planning, hiring prioritization, onboarding, and knowledge management.

• Serve as a senior customer facing point of contact for VA SCM stakeholders across VHA, VA OI&T, VA Procurement and Logistics Office (P&LO), and adjacent VA program offices.
• Maintain trusted relationships with VA program leaders, contracting officers, COR teams, and VHA Supply Chain leadership across the VISNs and supported medical centers.
• Lead day to day customer touchpoints that span multiple SCM programs, including working group participation and stakeholder forums.
• Translate customer priorities, pain points, and political dynamics into actionable input for delivery teams, capture teams, and TISTA leadership.
• Coordinate closely with the SCM DSO Program Director to ensure aligned customer messaging and a no surprises operating principle on shared accounts.
• Represent TISTA at customer meetings, working groups, Industry Days, and stakeholder forums focused on VA supply chain modernization.

• Provide direct program management oversight for smaller, emerging, or adjacent SCM contracts that sit outside the SCM programs.
• Manage scope, schedule, cost, risk, and quality on assigned programs, with monthly reviews to TISTA leadership and customer stakeholders.
• Manage contract execution, deliverables, CDRLs, mods, and compliance for assigned programs.
• Lead small to mid-sized delivery teams, providing direct supervision, performance management, and career development.
• Ensure assigned programs meet customer expectations, contract terms, and TISTA's quality and financial performance targets.

• Partner with the VP of SCM Domain and TISTA's Growth and Capture teams to identify, qualify, and pursue SCM opportunities across VA and adjacent federal health and…