Remote Major Incident Manager & Incident Commander
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-06-22
Phoenix, Maricopa County, Arizona, 85001, USA
Listing for:
First Citizens Bank
Remote/Work from Home
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
First Citizens Bank is looking for a Major Incident Management Lead in Scottsdale, AZ. This remote position focuses on enhancing IT service reliability through effective management of high-impact incidents. Responsibilities include leading incident responses, driving process improvements, and ensuring compliance with ITSM standards.
The ideal candidate will have a Bachelor’s Degree and extensive experience in IT operational services. Strong communication and ITSM tool proficiency are essential for this role.
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