Director, Brand Insights & Analytics

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

The Director, Brand Insights & Analytics leads Chipotle’s brand, marketing, and consumer analytics capabilities, overseeing competitive intelligence, marketing measurement, reporting, and strategic analytics. This role partners closely with Marketing, Media, Finance, Culinary, Strategy, and Digital teams to translate complex data into actionable insights that inform marketing strategy, menu innovation, and business growth. Leading a high-performing team of analytics managers and data science talent, the Director will establish analytical standards, drive experimentation and measurement rigor, and deliver executive-ready insights that improve decision-making across the organization.

This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.

• Lead the vision, strategy, and operating model for Brand Insights & Analytics, aligning analytics priorities to business and marketing objectives.
• Partner with Marketing, Finance, Culinary, and Strategy leadership to inform decision-making across brand strategy, menu innovation, promotions, and growth initiatives.
• Translate complex business questions into structured analytical approaches and actionable recommendations.

• Oversee competitive intelligence, external data partnerships, and marketing measurement capabilities.
• Lead measurement approaches across MMM, campaign performance, experimentation, and incrementality.
• Guide scalable reporting and dashboard ecosystems that support trusted business visibility.

• Lead analytics for LTOs, promotions, marketplace initiatives, and other strategic growth opportunities.
• Establish test-and-learn frameworks including geo tests, marketplace pilots, and causal measurement approaches.
• Integrate first- and third-party data to identify performance drivers and consumer insights.

• Build, lead, and develop a high-performing analytics organization, establishing standards for analytical rigor, storytelling, and stakeholder engagement.
• Create strong partnerships across Marketing, Media, Finance, Culinary, Strategy, and Digital organizations.
• Deliver executive-ready presentations and narratives that clearly communicate implications, tradeoffs, and recommendations.
• Foster a culture of curiosity, experimentation, collaboration, and continuous improvement.

• Bachelor’s degree required in Analytics, Statistics, Economics, Engineering, Computer Science, Marketing Science, or related quantitative field preferred; advanced degree preferred.

• 10+ years of experience in analytics, marketing science, consumer intelligence, or related fields.
• 5+ years of experience leading high-performing analytics teams and cross-functional initiatives.
• Experience spanning marketing measurement, experimentation, consumer analytics, and strategic decision support.
• Experience working with both first-party and third-party datasets to generate business insights.
• Preferred experience in restaurant, retail, QSR, or consumer-facing industries

• Strong understanding of MMM, incrementality testing, experimentation, and campaign analytics.
• Proficiency with SQL and familiarity with Python/R, Snowflake, and BI tools (Power BI/Tableau).
• Experience applying advanced analytical techniques and synthesizing insights into business recommendations.
• Experience leveraging AI tools to improve analytics and insight generation.

• Strategic, intellectually curious leader with strong business…