Senior Site Reliability Engineer

Senior Site Reliability Engineer

Department: Engineering / Platform Reliability

Location: Austin (candidates must be based in Austin or willing to relocate for this role)

We are looking for a Senior Site Reliability Engineer who is passionate about building and maintaining highly available, scalable, and resilient systems. In this role you will serve as a senior engineer on the SRE team, driving reliability improvements across our production infrastructure while mentoring engineers and shaping our incident response culture.

You will partner closely with software engineering, security, and product teams to embed reliability into every stage of the development lifecycle. This is a high-impact position for someone who thrives at the intersection of software engineering and operations.

• Design, build, and maintain production infrastructure across cloud platforms (AWS, GCP, or Azure) ensuring 99.99%+ availability targets
• Define and champion SLOs, SLIs, and error budgets; drive data-informed reliability decisions across engineering teams
• Lead incident response efforts as Incident Commander; conduct blameless post-mortems and drive remediation to completion
• Develop and maintain infrastructure-as-code (Terraform, or Cloud Formation) and CI/CD pipelines for automated, repeatable deployments
• Build and improve observability platforms using tools such as Prometheus, Grafana, New Relic, Splunk, or the ELK stack
• Automate toil reduction through custom tooling, self-healing systems, and proactive capacity planning
• Architect and operate container orchestration systems (Kubernetes, ECS) at scale with emphasis on cost efficiency and performance
• Collaborate with security teams to embed security best practices into infrastructure and deployment pipelines
• Mentor junior and mid-level SREs through code reviews, knowledge-sharing sessions, and pair-programming
• Contribute to the on-call rotation and continuously improve runbooks, alerting, and escalation procedures

• 7+ years of experience in SRE, Dev Ops, or platform engineering roles with progressive responsibility
• Strong proficiency in at least one programming language (Python, Go, Java, or similar) for systems-level automation and tooling
• Deep hands-on experience with at least one major cloud provider (AWS, GCP, or Azure) including networking, IAM, and managed services
• Expert-level knowledge of container orchestration (Kubernetes) and microservices architectures
• Demonstrated experience defining SLOs/SLIs and managing error budgets in production environments
• Solid understanding of distributed systems concepts: consensus algorithms, CAP theorem, eventual consistency, and fault-tolerant design
• Proficiency with infrastructure-as-code tools (Terraform, Cloud Formation) and configuration management
• Experience with CI/CD platforms (Jenkins, Git Hub Actions) and Git Ops workflows
• Strong Linux systems administration skills and networking fundamentals (TCP/IP, DNS, load balancing, CDN)
• Proven track record of leading incident response, writing effective post-mortems, and implementing systemic fixes

• Familiarity with chaos engineering practices and tools
• Background in database reliability engineering (Oracle, PostgreSQL, MySQL, Redis, or Cassandra at scale)
• Hands-on experience with Fin Ops practices and cloud cost optimization
• Contributions to open-source SRE or infrastructure projects
• Relevant certifications (CKA, AWS Solutions Architect Professional, GCP Professional Cloud Architect)

Our stack includes Kubernetes, Terraform, AWS, New Relic, Prometheus and Grafana for monitoring, Pager Duty for on-call, Git Hub Actions for CI/CD, and a mix of Java, Go and Python microservices. We are a team that values automation over manual intervention and continuously invest in reducing toil.

• Competitive base salary with annual performance bonuses
• Comprehensive health, dental, and vision insurance with generous employer contribution
• Flexible hybrid/remote work model
• Annual learning and development budget for conferences, certifications, and courses
• Generous PTO policy, paid parental leave, and wellness programs
• 401(k) with employer match
• Collaborative, blameless engineering culture that values continuous improvement

We are an equal opportunity employer committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

USD  -  per year. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

The Company offers eligible…