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AI Product Manager

Remote / Online - Candidates ideally in
Frisco, Collin County, Texas, 75034, USA
Listing for: HSI
Remote/Work from Home position
Listed on 2026-06-22
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software), Machine Learning/ ML Engineer, Product Engineer, Product Designer
Job Description & How to Apply Below
Position: AI Product Manager I
The AI Product Manager owns the strategy and execution of HSI's customer-facing AI solutions, including the underlying Model Context Platform (MCP) and supporting AI services.

This role delivers intelligent, context-aware product experiences powered by LLMs, automation, and data. You bring strong product fundamentals, a practical understanding of AI systems, and an AI-native approach to building products-leveraging AI to accelerate ideation, delivery, and iteration.

Key Responsibilities
  • Define and own the roadmap for a virtual assistant-driven application interface, including conversational experiences, agent capabilities, and workflow automation
  • Lead the evolution of HSI's MCP, including context management, memory, orchestration, and service integrations
  • Translate company strategy and customer needs into differentiated AI-driven product capabilities
  • Partner with engineering and data teams to design AI-powered features leveraging LLMs, RAG, and agent-based systems
  • Define product requirements, including system behavior, prompts, guardrails, and evaluation criteria
  • Drive execution through agile development cycles, maintaining a well-prioritized backlog of features and experiments
  • Establish and monitor AI performance metrics (e.g., accuracy, task success, latency, cost, hallucination rates)
  • Lead experimentation to improve model outputs, workflows, and user experience
  • Partner with data teams to define feedback loops, data requirements, and opportunities for fine-tuning or optimization
  • Use AI tools to accelerate core PM workflows, including requirements documentation, backlog refinement, and internal communications
  • Rapidly prototype conversational flows and AI interactions to validate ideas early
  • Synthesize customer feedback, support data, and usage patterns into actionable insights
  • Continuously evaluate and adopt new AI tools to improve product development speed and decision-making
  • Conduct user research and analyze customer workflows to identify high-impact AI opportunities
  • Partner closely with engineering, UX, data science, and go-to-market teams to deliver cohesive solutions
  • Serve as an internal advocate and subject matter expert for AI-driven product capabilities
What Success Looks Like
  • Measurable customer value and adoption
  • High-quality, reliable AI features that continuously improve
  • MCP evolves into a scalable, differentiated platform capability
  • Increased product development velocity and insight generation through effective use of AI
Requirements
  • Bachelor's degree in a related field; technical disciplines preferred
  • 3-6+ years of product management experience in SaaS or platform products
  • Experience building or managing AI/ML-powered products
  • Strong understanding of LLMs, prompt design, RAG, and AI agent workflows
  • Familiarity with modern AI ecosystems (e.g., OpenAI, Anthropic, vector databases, orchestration frameworks)
  • Experience defining and improving AI system performance through metrics and evaluation
  • Hands-on experience using AI tools (e.g., ChatGPT, Claude, Copilot) to:
    • Generate and refine product requirements
    • Prototype product experiences and workflows
    • Analyze customer feedback and product data
  • Demonstrated ability to increase speed and effectiveness by integrating AI into daily workflows
  • Strong analytical and data-driven decision-making capabilities
  • Ability to translate complex technical concepts into clear, actionable product direction
  • Excellent communication and cross-functional leadership skills
Preferred
  • Experience building conversational interfaces or virtual assistants
  • Familiarity with human-in-the-loop systems, AI safety, or guardrails
  • Experience with Agile development methodologies
Benefits
  • Fully Remote Work:
    Work where you're most productive-we trust you.
  • Unlimited PTO:
    Recharge when you need to-we support work-life balance.
  • Career Growth:
    Unlimited access to our Learning & Development library, including our own HSI LMS content.
  • Well-Being First:
    Full medical, dental, vision, and mental health coverage.
  • Secure Your Future:
    Generous $1:$1 401(k) company match-your future is important to us.
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