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Remote Technical Support Specialist — AI-Driven, CSM Path
Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-06-22
Raleigh, Wake County, North Carolina, 27601, USA
Listing for:
Guidebook
Remote/Work from Home
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Guidebook is seeking a Technical Support Specialist to join their Customer Success team. This fully remote role focuses on technically resolving customer issues while offering a growth path into Customer Success Manager positions.
The ideal candidate should have experience in SaaS support, strong communication skills, and a passion for learning about AI tooling. Join a fast-paced, supportive environment where your contributions directly impact customer satisfaction and business growth.
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