ED, Head US Capabilities and Adoption - Remote

Head of New Capabilities & Adoption

Location: East Hanover, NJ – On‑site or Remote (any U.S. location, no relocation assistance)

Job Description

Summary:

This role leads the enterprise capability engine for US Commercial, building scalable capability systems for transformation and AI adoption. The Head of New Capabilities & Adoption is responsible for building and scaling enterprise capabilities that enable the US Commercial organization to adopt AI, platforms, and transformation initiatives at speed and scale.

• AI & Self‑Service Ecosystem:
  Partner with DDIT to design and scale a self‑service AI environment, enabling teams to build and deploy AI solutions within enterprise guardrails and drive adoption across workflows.
• Capability Building & Workforce Transformation:
  Lead US Commercial upskilling strategy, including programs (e.g., RAI, TORCH), to build a future‑ready workforce with strong AI, digital, and transformation capabilities.
• Scaled Project Management Capability:
  Establish standardized PM frameworks, tools, and self‑service toolkits to enable consistent, scalable delivery across the organization.
• Change Enablement at Scale:
  Partner with P&O to scale change methodologies, toolkits, and adoption frameworks, ensuring sustained behavioral change and value realization.

• Build and lead a high‑performing enterprise capability team
• Drive a culture of self‑service, empowerment, and scalable adoption
• Act as a bridge between global capability design and US Commercial execution
• Partner across US LT, P&O, DDIT, and functional leaders to align capabilities with business priorities
• Ensure alignment with governance, Responsible AI, and enterprise standards

• Minimum of a Bachelor's degree in business, organizational development, learning, healthcare, digital, or related field. Preferred:
  Advanced degree (MBA, MS, or equivalent)
• 12+ years leading enterprise capability building, learning strategy, transformation enablement, or workforce capability programs in a large, matrixed, regulated environment
• Demonstrated success building large‑scale capability ecosystems tied to business outcomes
• Strong experience partnering with senior business leaders, P&O, digital/technology teams, and enterprise CoEs to diagnose capability gaps and implement scalable solutions
• Experience with AI fluency, digital transformation capability‑building, leadership development, and change/program management enablement is strongly preferred
• Strong understanding of the US pharma commercial domain, including how commercial functions operate in a highly regulated environment, with demonstrated ability to scale capabilities that improve organizational effectiveness and deliver measurable business value
• Strategic thought partner who can connect enterprise priorities to capability interventions and operating realities
• Builder who can create new capabilities
• Enterprise influencer who works horizontally across business, tech, and people functions leading without authority
• Outcome‑focused operator who measures business impact

Salary Range: $ – $ per year

Skills Desired: Customer Requirements, Customer Service, E‑Learning, Leadership, Relationship Building, Retail Loss Prevention, Sales, Selling Skills