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AI Operations Service Delivery Lead; Remote
Remote / Online - Candidates ideally in
Mililani Town, Honolulu County, Hawaii, USA
Listed on 2026-06-23
Mililani Town, Honolulu County, Hawaii, USA
Listing for:
NATIONMIND LLC
Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
Change Management, IT Project Manager
Job Description & How to Apply Below
NATIONMIND LLC is seeking a Service Delivery Manager for AI Operations, focusing on quality delivery and client engagement. The role requires strong experience in IT Service Management (ITSM) and service delivery leadership.
The ideal candidate will oversee SLAs, KPIs, and conduct service reviews while driving continuous improvement initiatives. Familiarity with AI tools and platforms like Serval is essential.
This is a remote position open to U.S. applicants, offering flexibility and the chance to lead operational excellence.
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