Senior IT Case Agent - Remote & Ownership Eligible
Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listed on 2026-06-23
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for:
Paragus Strategic IT
Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Paragus Strategic IT in Worcester, MA is seeking a Senior Case Agent equipped to handle complex IT challenges, focusing on client trust and empathy.
You will lead troubleshooting efforts across networking and Microsoft 365, mentor colleagues, and participate in a flexible, fun, and driven workplace culture.
The role offers a strong compensation package, career advancement opportunities, and a unique employee ownership structure.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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