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Global CX Tech & Systems Leader
Remote / Online - Candidates ideally in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-06-23
Memphis, Shelby County, Tennessee, 37544, USA
Listing for:
Brother USA
Full Time, Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
CRM System, Technical Support -
Customer Service/HelpDesk
CRM System, Technical Support
Job Description & How to Apply Below
Brother USA seeks a Senior Manager, Customer Service Technology & Systems to define and execute the technology strategy for customer service across the Americas. This role focuses on enhancing the customer experience through technology.
The ideal candidate will have over 8 years of experience in leading customer service technology operations, including CRM and telephony platforms, and will ensure seamless integration across channels.
The position offers a hybrid working model, competitive salary, and a comprehensive benefits package.
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