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Remote Technical Support Specialist II
Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-06-23
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for:
Jack Henry & Associates, Inc.
Remote/Work from Home
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Jack Henry & Associates, Inc. is seeking a Technical Support Representative to assist financial institutions with remote deposit education, site navigation, issue resolution, and troubleshooting. This remote position requires excellent customer service skills and the ability to work on a set schedule of 10 AM to 7 PM CST.
The ideal candidate has a minimum of 18 months of experience in customer support, particularly within financial institutions, and has strong communication skills. Job responsibilities include providing troubleshooting support and resolving application issues to enhance customer experience.
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