IT Field Systems Administrator

Location:

California HQ with regular travel to California branch locations and occasional travel to Las Vegas. Some hybrid/remote work available.

Status:
Full‑Time

• Provide hands‑on technical support across assigned branch locations
• Resolve moderate‑to‑complex technical issues and keep branch operations running smoothly
• Support hardware deployments, troubleshooting, and technology refreshes

• Administer accounts in Microsoft Entra  on‑prem Active Directory
• Manage device deployment, compliance, and configuration through Microsoft Intune
• Support secure onboarding and offboarding processes

• Respond to endpoint security alerts and follow established response procedures
• Assist with investigations, documentation, and audit readiness
• Help maintain secure and compliant endpoint environments

• Handle escalated tickets from Tier 1 support
• Document solutions and contribute to knowledge sharing
• Participate in branch projects, upgrades, and system rollouts

• Perform basic network troubleshooting and assist with implementations led by senior engineers
• Coordinate with vendors and internal teams during outages or maintenance activities

• High school diploma or GED
• 3–5 years in IT support, systems administration, or field‑based technical roles
• Hands‑on experience with Microsoft Entra  (Azure AD) and on‑prem Active Directory
• Strong Windows desktop and laptop troubleshooting skills
• Experience deploying and supporting end‑user devices in a business environment
• Ability to independently diagnose and resolve technical issues
• Strong communication skills and a service‑oriented mindset

• Microsoft Intune or other endpoint management experience
• Microsoft 365 administration experience
• Basic networking knowledge (TCP/IP, switches, VPN connectivity)
• Experience with endpoint security tools such as Microsoft Defender
• ITIL‑aligned service desk experience
• Experience in financial services or other regulated industries
• Certifications such as Microsoft 365 Modern Desktop Administrator, Network+, or Security+

• Valid driver’s license and ability to travel regularly to branch locations in California and occasionally to Las Vegas
• Comfort working onsite in branch environments as well as in an office setting

• Work in a collaborative environment where IT directly supports team members and members
• Opportunity to work hands‑on with modern endpoint and identity technologies
• Be part of a mission‑driven financial institution focused on people and community
• Participate in meaningful projects that improve how teams work and serve members

The expected pay range for this role at Rize Federal Credit Union is $33.00 - $42.00/hour.

Actual compensation is determined by experience, education, skills, internal equity, and other job‑related factors.

As part of the hiring process, candidates who receive a contingent offer will undergo a background investigation, which may include employment verification, credit review, criminal records search, Social Security verification, and government registry checks. Candidates must also meet eligibility requirements to be bonded under a fidelity bond.

Rize Federal Credit Union is an Equal Opportunity Employer.