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Remote Tier II IT Support Engineer - Secret Clearance
Remote / Online - Candidates ideally in
Midwest City, Oklahoma County, Oklahoma, USA
Listed on 2026-06-24
Midwest City, Oklahoma County, Oklahoma, USA
Listing for:
Empower AI
Full Time, Remote/Work from Home
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Empower AI is seeking a full-time Remote Support Technician to provide mid-level Tier II remote support for J6 users. The role involves managing incident workloads and ensuring SLA compliance while troubleshooting complex software and hardware issues remotely.
The ideal candidate will have a Bachelor's degree in Information Technology or a related field, an active Secret security clearance, and at least 5 years of experience in Tier II remote support. Required certifications include ITIL v4 Foundations, CompTIA Security+, and HDI Desktop Advanced Support Technician.
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