Global Business Partner - Partner Operations Analyst; Remote

#We Are Crowd Strike  and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity.

Consistently recognized as a top workplace, Crowd Strike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

The Global GTM Business Partner:
Partner Incentive Operations Analyst role will be responsible for day to day operations supporting the rapidly growing Crowd Strike partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider Alliances/Partner team. This role will have an emphasis on alignment and support of the Global Partner Program Incentives Team, focused on operational excellence in support of the GTM goals and objectives.

While providing a seamless Crowd Strike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate.

• Partnering with a targeted Global Partner Program Incentives Team with emphasis to assist with Partner strategy via data led insights into trends, gaps and opportunities to execute the plan.
• Understand and provide input on the Global Partner Program Incentives plan, including data, field feedback, and outside-in Partner feedback.
• Creating and leading the execution of operational plans to support incentive KPIs.
• Working cross-functionally with the Data/Analytics team and Business Architecture team for reporting, data insights, process documentation, etc.
• Maintain and manage operational improvement plans.
• Work with Partner Operations field teams for feedback and adoption/change management plans and execution.
• Work with the Global Partner Operations team to provide requirements for critical capabilities to support the GTM operations plan, including UAT and sign-off with respective stakeholders.
• Work with the Shared Services team to update process documentation or to evolve tasks as necessary.
• Good level of understanding and interpreting of data and ability to prepare metrics and KPIs that are shared with management on a regular basis.
• Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.
• Participating and supporting the forecasting process where relevant.
• Ad Hoc operational support where necessary.
• Instituting best practices and scalable processes including data flow.
• Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands; aligning with cross-functional teams to ensure positive user experience for our partners.
• Ability to optimize and prioritize tasks, including training shared services teams, and acting as a point for escalation for Partner Incentives.

• Bachelor's degree
• Minimum 3 years of Partner / Channel Incentives experience
• Must have working knowledge about how Partner incentives are structured and how they impact a partner program GTM
• Must have strong SFDC reporting experience
• Must have strong Excel skills
• Strong analytical background and ability to flush out anomalies
• Be a self-starter, detail and process oriented, and operationally‑minded
• Excellent presentation and communication skills
• Experience with Tableau is a plus
• Ability to work in a fast‑paced environment and manage through ambiguity and change

• Remote‑first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including…