Senior Solution Architect

Who We Are

Zadara is a leading provider of AI edge clouds, delivering a groundbreaking distributed cloud platform purpose-built for sovereign AI applications. Zadara platform powers advanced AI capabilities with the simplicity, agility, and flexibility of cloud computing while ensuring seamless multi-tenancy through fully automated, end-to-end provisioning of compute, storage, and networking resources. Zadara’s vision is to build and operate the largest global Edge Cloud Network to enable innovative technologies & services that improve the way the world communicates, works, heals, travels and plays.

We have a global and diverse workforce that is growing as we expand our customer base. Together as a team we are making an impact on the Edge Cloud market.

All Zadarians are finding their edge by living and breathing our core values;
We are One Team, We are Respectful, We are Accountable, We are Achievers, We are Visionaries.

We believe that good things happen to people and business in a culture of choice. Where diverse and individual needs, wants and wishes are respected and rewarded — where the possibilities are limitless. Here you can, breakout and breakthrough to do your best work.

We are 'One Team' is one of Zadara’s core values and it’s more than just a phrase. It reflects our commitment to creating a Culture where every individual feels seen, heard, and valued. At Zadara, we celebrate the richness that comes from a wide spectrum of cultures, backgrounds, generations from Gen Z to Baby Boomers and the unique talents and skills each person brings.

Our global team represents a vibrant mix of perspectives that fuels innovation, drives collaboration, and shapes a forward-thinking, people-centered workplace. At Zadara we embrace our differences and turn those differences into our greatest strengths. That’s how we grow stronger together.

As a member of the North America Sales POD, the Sr. Solution Architect will ensure success in providing cutting-edge solutions by helping customers leverage cloud solutions for scalability, security, flexibility and efficiency, as well as to accelerate adoption. As part of a nimble and dynamic team, this role incorporates diverse responsibilities including, but not limited to, pre-sales and post sales engagements, solutions selling and relationship management.

This is a remote position and may require 10-20% travel to customer locations and/or events.

We are looking to fill this position in Colorado, US, as the role requires on-site customer visits.

• Solution Architecture & Pre-Sales Support
• Engage with customers, partners, and MSPs to understand their business needs and technical requirements, and then translate them into scalable cloud solutions.
• Design, document, build, and present cloud architectures that align with industry best practices and customer objectives.
• Serve as the technical lead for customer engagements, supporting sales teams with solution positioning, proofs of concept (PoCs), and product demonstrations.
• Partner with engineering and product teams to develop innovative solutions that address customer pain points.
• Educate and evangelize Zadara services to Partners, MSPs, and End Users with the Sales Team at events, shows, training, and or webinars (and various other marketing functions).

• Customer Relationship Ownership
• Act as the primary trusted advisor and technical point of contact for key customers, building long-term strategic relationships, and providing ongoing technical advisory.
• Be the voice of the customer to support and engineering teams, providing product improvement feedback and accelerating the adoption of new features in customer deployments.
• Gather customer feedback to influence product enhancements and service improvements.
• Conduct training, workshops, and generate account-specific content to educate customers on maximizing the benefits of the Zadara ecosystem.

• Customer Cloud Monitoring & Support
• Monitor and oversee assigned customer cloud environments to ensure optimal performance, security, and cost efficiency.
• Provide recommendations on cloud optimizations, security best…