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Remote Zendesk & AI Automation Lead — Service Ops
Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-24
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
Wisconsin Foundation and Alumni Association
Remote/Work from Home
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
Systems Administrator, IT Consultant
Job Description & How to Apply Below
The Wisconsin Foundation and Alumni Association is seeking a Service Operations Automation Administrator to oversee the Zendesk platform. This role involves managing configurations, optimizing service delivery, and implementing automation processes to improve efficiency across IT operations.
As an essential member of the team, you will collaborate with stakeholders to enhance the overall user experience and ensure effective use of the platform. This position offers a flexible work arrangement with the expectation of occasional travel to Madison, WI.
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