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Student IT Help Desk: Remote Support & End-User
Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-06-24
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for:
Davenport University
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Davenport University is seeking a Student IT Help Desk associate at the Grand Rapids - Lettinga Campus. This role involves supporting around 3000 users, providing both phone and email assistance while ensuring ethical service delivery aligned with the University's values.
Qualified candidates should possess strong knowledge of Windows operating systems and MS Office, along with a High School Diploma or equivalent. Exceptional customer service skills are a must, as the role entails direct interaction with users.
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