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Remote Customer Advocate Lead — SaaS Excellence

Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90001, USA
Listing for: Hospitable
Remote/Work from Home position
Listed on 2026-06-24
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 81287 - 120614 USD Yearly USD 81287.00 120614.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Advocate Lead — SaaS Support Excellence

Hospitable is looking for a Customer Advocate Lead to oversee the US support team, ensuring exceptional customer experiences. You will manage queue distribution and coach team members while also handling technical troubleshooting and escalations. The role is fully remote, accommodating any US time zone.

Ideal candidates will have experience in SaaS support and skills in team management. The position offers a supportive environment with competitive salary and benefits, including 35 days off annually.

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