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Remote Support Engineer – XR​/MR Diagnostics

Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Canon USA & Affiliates
Remote/Work from Home position
Listed on 2026-06-25
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Remote Support Engineer – XR/MR Diagnostics (24/7)
Location: City of Albany

Canon USA & Affiliates is seeking a Remote Support Engineer for their Customer Solutions Center. This role is crucial in delivering high-quality support for multiple imaging modalities including CT, MR, and XR. Responsibilities include troubleshooting and escalation of complex issues while ensuring compliance with service documentation standards.

The ideal candidate will have a degree in Biomedical Engineering or related field and a minimum of 3 years of field service experience. Flexibility with work schedule is essential due to the 24/7 support model.

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