ServiceNow Principal Domain Architect - Remote

City/State Norfolk, VAWork Shift First (Days)
Overview:

Sentara is hiring a Service Now Principal Domain Architect!

This position is fully remote!

Overview The domain architect proactively and holistically leads and supports EA activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization’s future-state business capabilities and drive the organization’s targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies.

Domain architects provide the leadership, facilitation, analysis, and design tasks required for the development of an enterprise’s technical and infrastructure architecture. Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise, in order to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions.

A Specialist Professional is a recognized subject matter expert in a job area, typically obtained through advanced education and work experience.

Responsibilities typically include

Managing large projects or processes with limited oversight from the manager.

Coaching, reviewing, and delegating work to lower-level professionals.

Problems faced are difficult and often complex.

Education8+ years of relevant experience with a degree (Required) or10+ years of relevant experience without a degree (Required)
Certification/Licensure Service Now  Architect Certification (Preferred)
Experience
10 to 12 years of Service Now experience over all Service Now experience (Required)
Minimum 2 to 3 years of Service Now architect-level experience (Required)
Service Now experienced, certified Architect Strong familiarity with Service Now Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.

Proven ability to communicate effectively with both business and technical stakeholders.

Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.

Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.

Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $ - $. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

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Service Now, Service Now Architect, ITSM, SPM, FSM, ITOM, IRM, EA, Service Now Architect Certification, SNow, Domain architect, Principal Domain Architect, Architect Benefits:
Caring For Your Family and Your Career Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to $10,000

Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans

Life Insurance
401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it  support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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