Systems Engineer

Active Top Secret (TS/SCI) clearance with polygraph is required.

Visionist has an exciting opportunity for a Systems Engineer on our PRIME contract. You will be instrumental to the testing and maintenance of a mission critical software application, working to streamline and enhance our testing processes and continuous integration ecosystem. You will join a team of 25+ who work together to provide full‑lifecycle support to a software application that provides multimedia ingest, storage, query, playback, analysis, and transcription capabilities.

The program performs design, development, pre‑production staging, and production maintenance and support activities to include training. This role may include hybrid work from home opportunities two days a week.

• Support the Dev Ops team in testing and troubleshooting our web application
• Collaborate with operations and development teams to identify testing needs and develop test plans
• Triage reported operational issues
• Perform daily monitoring of Tier 1 application health and status metrics
• Report issues detected during testing or system usage via the ticketing system
• Perform system and application installations, upgrades and production system security patching
• Evaluate emerging technologies and recommend solutions to improve reliability, performance, security, and operational efficiency
• Provide operational support and/or training to users
• Monitor and respond to application‑related Jira Service Desk tickets
• Occasionally respond to mission‑critical after‑hours calls
• Participate in minor CONUS/OCONUS travel (~1–2 times per year)

• Bachelor's degree in a technical discipline (or 4 years of experience may substitute)
• 10 years of experience in systems engineering
• Experience with Git Lab and CI/CD pipelines
• Experience working in Linux environments (RHEL 8/9, Rocky 8/9)
• Experience designing, implementing, and maintaining secure, scalable, and highly available infrastructure solutions in AWS environments
• Experience troubleshooting complex infrastructure issues spanning multiple technology domains and environments
• Experience administering and optimizing AWS services including computing, networking, storage, identity management, monitoring, and backup/recovery capabilities
• Experience with Grafana
• Experience with Jira and Confluence
• Experience providing customer support through Jira Service Desk

• 100% employee‑owned company
• Competitive 15% retirement contribution (5% 401(k) match & 10% ESOP)
• 4 weeks paid time off that is never “use or lose”, 12 paid holidays, comp time, overtime, and flexible work hours
• 80 hours of paid parental leave with an additional $8,000 supplemental payment upon returning from maternity
• Medical, dental, and vision benefits for both individuals and families (those who waive medical benefits will receive an additional $4,160/year)
• Annual lifestyle bonus of $600
• Annual merit increases and performance‑based bonuses
• Term life insurance, short‑term disability, and long‑term disability coverage

Salary range: $135,000 - $200,000. Salary for this position, along with additional compensation options, will be determined on an individual basis following the interview process, considering various factors such as years of experience, skills, education, and contract specifications.

U.S. citizenship required. Applicants selected will be required to obtain / maintain a government security clearance.

Visionist, Inc. is an Equal Opportunity / Protected Veterans / Individuals with Disabilities employer.