Senior Epic Configuration Analyst

** Become a part of our caring community*
* The Senior Epic Configuration Analyst will support Utilization Management (UM) and Long-Term Services and Support (LTSS) in the configuration, testing, and implementation of Epic solutions that enhance the provider experience. You will partner closely with clinical, operational, and technical stakeholders to deliver scalable digital healthcare capabilities. The ideal candidate combines hands-on configuration expertise with strong testing, validation, and cross-functional collaboration skills to ensure successful go-live readiness, operational stability, and long-term adoption.

** What You'll Do:*
* + Configure and maintain Epic workflows including UM letters, work queues, and routing rules.

+ Gather and translate business and clinical requirements into configuration specifications.

+ Facilitate design sessions to support compliant and user-focused workflows.

+ Analyze change requests and recommend scalable, standardized configuration solutions.

+ Maintain configuration documentation, testing evidence, and decision records.

+ Develop and execute testing systems and support end-to-end validation activities.

+ Support UAT execution, defect resolution, and business approval processes.

+ Coordinate configuration, testing, defect management, and release activities with project teams.

+ Support go-live readiness, cutover planning, and operational deployment activities.

+ Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework.

** Use your skills to make an impact*
* ** What You'll Bring:*
* +  
** Must obtain Epic certification within 60 days of completing training;
Travel may be required*
* + Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments.

+ 1 or more years of experience supporting Utilization Management workflows.

+ Demonstrated ability to adapt to evolving priorities while maintaining performance and meeting deadlines in a fast-paced environment.

+ Experience analyzing data and applying insights to drive informed decision-making.

+ Effective written and verbal communication skills with the ability to collaborate across cross-functional teams and organizational levels.

** Preferred Qualifications*
* +  
** _Epic Tapestry Medical Management Certification; and/or_*
* +  
** _Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link._*
* + Working knowledge and experience in healthcare systems.

+ EPIC analyst certification/accreditations as they relate to utilization management.

+ Previous experience operating in electronic health records (e.g. Epic, Cerner).

+ Experience building digital capabilities.

** Additional Information*
* ** Travel Requirements*
* + Must be willing to travel  
** up to 25% annually
** for stakeholder engagement and product initiatives.

+ Must be willing to travel to  
** Wisconsin 3-5 times within the first 60 days of employment
** to attend required training and certification classes.

** Work Schedule*
* + Standard work hours are  
** Monday-Friday, 8:00 a.m.

-5:00 p.m. EST or CST*
* +  
** Occasional weekend work is required
** based on business needs.

** Work-At-Home Requirements*
* + Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

+ A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

+ Satellite, cellular and microwave connection can be used only if approved by leadership.

+ A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

** SSN Alert Statement*
* Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from    with instructions on how to add the information into your official application on Humana's secure website.

** Interview Format*
* As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our…