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Remote Bilingual IT Support Desk Analyst; French/English
Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-26
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
CAI is hiring a Bilingual Service Desk Analyst to provide remote Level 1 technical support to English and French speaking users. You will assist with IT end-user issues through phone, email, and chat while ensuring exceptional customer service.
The ideal candidate has a minimum of 6 months experience in a Service Desk role, is bilingual in English and French, and possesses strong troubleshooting skills. This full-time position has flexible hours and offers various employee benefits.
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