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Remote Tier 2 Network & Video Support Specialist

Remote / Online - Candidates ideally in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: Getgrooven
Remote/Work from Home position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 USD Yearly USD 50000.00 YEAR
Job Description & How to Apply Below
Getgrooven is hiring a Technical Support Representative in Salt Lake City, Utah. In this hybrid role, you'll provide Tier 2 Network Support and Tier 1 Video Support to external customers. Key responsibilities include resolving connectivity issues, troubleshooting network and video services, and ensuring a high-quality customer experience. Candidates should possess strong technical skills, excellent communication abilities, and a customer-first mindset.

The position offers compensation starting at $50,000/yr, robust benefits, and a supportive work culture.
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