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Remote Help Desk Engineer; Tier I​/II - Travel to DC

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Potomac Management Solutions, LLC
Remote/Work from Home position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Position: Remote Help Desk Engineer (Tier I/II) - Travel to DC

Potomac Management Solutions, LLC is seeking candidates for a technical support role that is primarily remote. Candidates must be willing to travel to Washington, D.C. for occasional onsite meetings and workshops.

The role involves providing Tier I and Tier II technical support, troubleshooting software and account access issues, and assisting with user provisioning and password resets. Strong communication and technical capabilities are crucial for successful assistance during operational support.

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