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Global Tech Support Escalations Lead; Remote
Remote / Online - Candidates ideally in
Springfield, Fairfax County, Virginia, 22161, USA
Listed on 2026-06-26
Springfield, Fairfax County, Virginia, 22161, USA
Listing for:
Chainguard
Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Chainguard is hiring a Support Manager to lead the AMER Technical Support Engineering team in Springfield, Virginia. This role focuses on ensuring quality in the escalation process while enhancing customer experience through effective team management.
The candidate should have a strong technical background and proven experience in managing production-facing support teams. Benefits include remote work options, health insurance coverage, and generous parental leave.
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