Junior UX Researcher Seattle, WA

Junior UX Researcher (Seattle, WA)

• Conduct user research using both quantitative methods (e.g., benchmarking, surveys, product analytics) and qualitative methods (e.g., usability studies, contextual inquiry, hypothesis testing).
• Analyze and synthesize findings to deliver actionable insights across discovery, ideation, and development phases.
• Evangelize user‑centered methods and guide partners who are conducting their own research to uphold quality and consistency.
• Develop research strategies throughout the product lifecycle—from concept to launch—and for ongoing optimization of experiences.
• Partner closely with product and design to define and track key product metrics that measure progress of user experiences toward critical business objectives.

Your team will:
You’ll join a small, high‑impact UX Research team embedded in a larger design organization, working across the full product suite and collaborating with PMs, designers, and commercial teams to reach the right users. The team experiments with new approaches, including AI, to increase impact and efficiency, and values strong communication, collaboration, and user advocacy to influence outcomes across many teams—even when the final decisions sit elsewhere.

• Proven track record of influencing product direction with actionable customer insights.
• 2+ years of experience in UX research (or UX/product design with a strong research focus).
• Bachelor's degree in Human‑Computer Interaction, Cognitive Psychology, Computer Science, or a related field.
• An online case‑study portfolio showcasing research artifacts, process, and impact; required for consideration.
• Experience leveraging research outputs to remove roadblocks, reduce churn, and help teams deliver on outcomes while strengthening relationships across teams and with end users.
• Comfortable working with large product analytics datasets; base‑level proficiency in data analytics languages such as Python and SQL.
• Strong communication and collaboration skills; able to advocate for users and drive action on insights across diverse stakeholders.

• Experience in enterprise SaaS and/or AdTech.
• Experience with business intelligence or data visualization products.
• Experience with telemetry and instrumentation data analysis.
• Experience using AI tools or agents (e.g., NotebookLM, Gemini) within a research practice.
• Master's degree in Human‑Computer Interaction, Product Design, Cognitive Psychology, or a related field.

The approximate annual base compensation range is $77,000 to $111,500.

• People:
  Work with talented, collaborative, and friendly people who love what they do.
• Fun:
  In‑person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
• Work/Life Harmony:
  Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
• Comprehensive Benefits Package:
  Medical, dental, vision, life and disability insurance, employee assistance program, voluntary benefits, and perks for a healthy lifestyle and career growth.
• Savings: 401K matching plan—1:1 match up to 6% of salary—and an Employee Stock Purchase Plan with a 15% discount on Live Ramp stock (U.S. Live Rampers).
• Ramp Remote: A comprehensive office equipment and ergonomics program—providing equipment and tools to be most productive anywhere.

Live Ramp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

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We are proud to be an equal employment opportunity and affirmative action employer.