Associate Director, IT Portfolio Management - Quality Engineering

** Become a part of our caring community*
* Humana is seeking an Associate Director, IT Portfolio Management to lead the new Quality Engineering Program Management team. In this role, you will provide operational enablement and strategic support for the Enterprise Software Quality Engineering Center of Excellence, helping connect technology priorities, portfolio demand, financial planning, and enterprise quality initiatives.

This position is ideal for a collaborative leader who enjoys bringing structure to complex work, partnering across teams, and helping an organization deliver high-value technology outcomes with greater transparency, focus, and efficiency.

As the Associate Director, IT Portfolio Management, you will help align the IT portfolio with business priorities, strategic roadmaps, available budgets, delivery timelines, and organizational capacity. You will work closely with business and technology partners to ensure the right resources, funding, and operational support are in place to advance key goals.

You will also support decision-making across complex technical and operational areas, lead high-visibility initiatives, and may manage managers or highly specialized professional associates.

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* Key responsibilities include:

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* + Lead the Quality Engineering Program Management function and help shape its operating model.

+ Partner with business portfolio teams to align IT portfolio demand with enterprise priorities.

+ Organize, prioritize, and monitor projects and programs based on IT strategy, roadmap priorities, budgets, and delivery schedules.

+ Support financial planning, budgeting, vendor management, and resource planning activities.

+ Coordinate Quality Engineering operational intake, demand planning, and capacity discussions.

+ Develop operational reporting, dashboards, executive scorecards, and trend reports to support leadership visibility and decision-making.

+ Provide organizational planning, communications, and executive operational support.

+ Support enterprise quality transformation initiatives and strategic enablement efforts.

+ Help drive associate engagement through all-hands meetings, engagement initiatives, learning programs, and culture-building activities.

+ Support innovation and continuous improvement efforts, including the Quality Engineering Innovation Lab.

** Operations*
* + Vendor management

+ Financial management and budgeting

+ Resource and capacity planning

+ Organizational communications

+ Operational reporting and dashboards

+ Quality Engineering operational intake and demand coordination

+ Organizational planning and support

** Associate Engagement*
* + All-hands meeting planning and coordination

+ Associate engagement initiatives

+ Learning, culture, and team development programs

** Transformation and Strategic Initiative Support*
* + Organizational goal tracking and support

+ Executive operational support

+ Enterprise quality transformation initiatives

+ Transformation coordination

+ Strategic operational enablement

+ Executive scorecards and reporting

+ Quality Engineering Innovation Lab support

** Use your skills to make an impact*
* ** Required Qualifications*
* + Bachelor's degree

+ 6 or more years of technical experience

+ 2 or more years of management experience

+ Demonstrated ability to manage multiple priorities, tasks, and deadlines with strong attention to detail

+ Strong communication skills, including the ability to present information clearly to senior leaders

+ Advanced experience leading special projects and developing metrics, measurements, dashboards, or trend reports

+ Passion for contributing to an organization focused on continuously improving consumer experiences

** Preferred Qualifications*
* + MBA or other advanced degree

+ Strong understanding of operations, technology, communications, and business processes

+ Six Sigma certification

+ PMP certification

+ Experience leading large-scale, highly visible programs with responsibility for multiple project teams

** Work Location and Schedule*
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** Work type:
** Full-time employee

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* Schedule:

** 40 hours per week

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** Primary location:
** Remote New York with occasional presence in office.

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** Additional remote locations:
** Massachusetts and New Jersey with occasional presence required in office.

** Work-At-Home Requirements*
* To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their…