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SaaS Service Delivery Lead - Remote & Reliability
Remote / Online - Candidates ideally in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-06-26
Erie, Erie County, Pennsylvania, 16501, USA
Listing for:
Incognito Software Systems Inc
Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Incognito Software Systems Inc is seeking a Manager for Hosting Service Delivery located in Pennsylvania. This role is critical in leading the operational delivery of our SaaS offerings and ensuring service reliability.
The successful candidate will manage high-severity incidents, provide proactive customer communication, and drive continuous improvement in service delivery. You will oversee a team and collaborate with various stakeholders to deliver exceptional outcomes.
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