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Desktop Engineer L1 — VIP Desk-side & Remote IT Support
Remote / Online - Candidates ideally in
Deerfield, Lake County, Illinois, 60063, USA
Listed on 2026-06-26
Deerfield, Lake County, Illinois, 60063, USA
Listing for:
Iron Systems, Inc
Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Desktop Support, IT Support, Computer/Desktop Engineer
Job Description & How to Apply Below
Iron Systems, Inc in Deerfield, Illinois is hiring to manage desktop device incidents, providing support for hardware, software, and connectivity throughout the device lifecycle. The role requires experience with Service management tools like Service Now.
The ideal candidate should have an Associate degree in electronics and be knowledgeable about ITIL processes related to incident management. Additional experience with MAC devices and EUC tools is preferred, along with the ability to provide VIP support for desk-side issues.
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