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Senior Major Incident Manager - IT Operations; Remote

Remote / Online - Candidates ideally in
Yankton, Yankton County, South Dakota, 57078, USA
Listing for: Kentro
Remote/Work from Home position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Senior Major Incident Manager - IT Operations (Remote)

Kentro is looking for a Major Incident Management Support Specialist to provide technical expertise within the Department of Veterans Affairs. The position is fully remote within the United States, with shifts primarily during Eastern Time hours.

This role involves supporting IT service recovery, incident resolution, and continuous process improvement while fostering collaboration with various stakeholders. Candidates should possess a Bachelor's degree in a technical field and have a strong foundation in Service Now, with at least 5 years of relevant experience.

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Position Requirements
10+ Years work experience
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