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Remote Tier 1 Tech Support Specialist — Customer Care
Remote / Online - Candidates ideally in
Cedar Rapids, Linn County, Iowa, 52402, USA
Listed on 2026-06-27
Cedar Rapids, Linn County, Iowa, 52402, USA
Listing for:
Aureoncontactcenter
Remote/Work from Home
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Aureoncontactcenter is seeking a Tier 1 Technical Support Representative to join their remote team. This role involves providing inbound support through telephone, email, and chat, ensuring customer inquiries are addressed with professionalism and care.
The successful candidate will enjoy opportunities for professional growth and a comprehensive benefits package, including health insurance and 401K. Candidates should have strong communication skills and experience troubleshooting hardware and software.
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