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Remote Tier 1 Technical Support Specialist

Remote / Online - Candidates ideally in
West Des Moines, Polk County, Iowa, 50266, USA
Listing for: Aureoncontactcenter
Remote/Work from Home position
Listed on 2026-06-27
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Aureoncontactcenter is seeking a Tier 1 Technical Support Representative based in West Des Moines, Iowa. This remote role involves providing professional support for customers via telephone, email, and chat, addressing inquiries related to hardware and software, and ensuring thorough documentation of interactions.

The ideal candidate will possess excellent communication skills and a minimum of 1-2 years experience in customer support. Aureon offers remote work, competitive compensation, and comprehensive benefits including health insurance and 401K.

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