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Remote Tier 1 Technical Support Specialist
Remote / Online - Candidates ideally in
West Des Moines, Polk County, Iowa, 50266, USA
Listed on 2026-06-27
West Des Moines, Polk County, Iowa, 50266, USA
Listing for:
Aureoncontactcenter
Remote/Work from Home
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Aureoncontactcenter is seeking a Tier 1 Technical Support Representative based in West Des Moines, Iowa. This remote role involves providing professional support for customers via telephone, email, and chat, addressing inquiries related to hardware and software, and ensuring thorough documentation of interactions.
The ideal candidate will possess excellent communication skills and a minimum of 1-2 years experience in customer support. Aureon offers remote work, competitive compensation, and comprehensive benefits including health insurance and 401K.
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